Who We Are

As a third generation family owned and operated hotel management business, our daily life and mission is rooted in our people and our communities, both local and international.  Every action we take thoughtfully considers value creation for our investors, outstanding service to our guests, and job satisfaction for our team members. It starts and finishes with our culture of excellence. For us this means best in class in customer service, best in class in employee recruitment, training, and retention, and ultimately best in class in financial performance. We believe in our mission and stand by our track record, reasons why we have an equity interest in every hotel we manage. 

 

We are also rooted in our commitment to sustainability in all that we do. We are committed to maintaining a minimal footprint on this earth by creating, practicing, and integrating leading environmental initiatives into our daily operations and long term strategies, which SHG started in 1989, 20 years before it was the popular thing to do.